• Privacy Policy:

What is personal information:

Personal Information according to POPIA, means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person, including, but not limited to –

a. Information relating to the race, gender, sex, pregnancy, marital status, national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language, and birth of the person;

b. Information relating to the education or the medical, financial, criminal, or employment history of the person;

c. Any identifying number, symbol, e-mail address, telephone number, location information, online identifier, or other particular assignment to the person;

d. The biometric information of the person;

e. The personal opinions, views, or preferences of the person;

f. Correspondence sent by the person that would reveal the contents of the original correspondence;

g. The views or opinions of another individual about the person; and

h. The name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person.

3. Where and when do we collect personal information:

Information you provide to us:

• Clients o Directly from you; o Online quote request forms o Purchase orders o Contracts

• Suppliers o Invoices o Contacts

4. When will we process your personal information:

We will only process your personal information for lawful purposes relating to our business if the following circumstances apply:

• You have consented thereto;

• a person legally authorised by you, or a court, has consented thereto;

• It is necessary to conclude or perform under a contract we have with you; • The law requires or permits it;

• It is required to protect or pursue your, our, or a third party’s legitimate interest; and/or

• You are a child, and a competent person (such as a parent or guardian) has consented thereto on your behalf.

5. When will we process your special personal information:

Special personal information refers to the following categories of information:

• Religious and philosophical beliefs;

• Race, Ethnic origin;

• Trade union membership;

• Political beliefs;

• Health including physical or mental health, disability, and medical history;

• Biometric information;

• Criminal behaviour where it relates to the alleged commission of any offence or the proceedings relating to that offence. We will process special personal information in the following instances:

• You have consented to the processing (in circumstances where we are legally obliged to obtain your consent); or

• It is necessary to exercise or defend a right or obligation in law; or

• It is necessary to comply with an international legal obligation of public interest; or

• It is for certain historical, research, or statistical purposes that would not adversely affect your privacy; or

• You have deliberately made your personal information public.

Changes to our privacy notice:

Changes to the privacy notice apply to your use of our services. We may modify this privacy notice from time to time, as required by changes in legislation. When material changes are made, we will provide notice through our services, or by other means, to provide you the opportunity to review the changes before they become effective. You acknowledge that your continued use of our services after we publish our changes to this privacy notice means that the collection, use, and sharing of your personal information is subject to the updated privacy notice.

Other important information:

Security:

We have put in place appropriate security measures to prevent your data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal information on a business need-to-know basis, and subject to a duty of confidentiality.